Last updated: June 2026
Privacy Policy
This Privacy Policy explains how Alsensia SA (“Alsensia”, “we”, “us”) collects, uses, shares and protects your personal data when you use our website. We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Data we collect
Contact data you provide — when you use our contact form, request a pilot or demonstration, or sign up to our newsletter, we collect data such as your name, email address, organisation and the content of your message.
Usage data — when you browse the Website, we may collect limited technical data such as IP address, browser type, pages viewed and referring pages, primarily through privacy-respecting analytics.
We do not collect special categories of health data about patients through this Website.
2. How we use your data
We use your personal data to respond to your enquiries; to manage pilot and partnership requests; to send you our newsletter where you have subscribed; to operate, secure and improve the Website; and to comply with our legal obligations.
Our legal bases are your consent (e.g. newsletter), the performance of pre-contractual or contractual steps you request, and our legitimate interest in operating and improving our services.
3. How we share your data
We do not sell your personal data. We may share it with trusted service providers acting on our behalf (for example hosting and analytics providers), bound by confidentiality and data-protection obligations; with public authorities where required by law; and in the context of a corporate transaction, subject to appropriate safeguards.
4. Storage, transfers and security
Your data is hosted on infrastructure that may be located in Switzerland or the EU. Where data is transferred outside Switzerland or the EEA, we rely on appropriate safeguards such as Standard Contractual Clauses.
We retain personal data only as long as necessary for the purposes described above or as required by law, after which it is deleted or anonymised. We apply appropriate technical and organisational measures to protect your data; however, no transmission over the internet can be guaranteed fully secure.
5. Your rights
Subject to applicable law, you have the right to access, rectify, erase, restrict or object to the processing of your personal data, the right to data portability, and the right to withdraw consent at any time. You may unsubscribe from our newsletter at any time using the link in each email.
To exercise your rights, contact us using the details below. You also have the right to lodge a complaint with your local data protection authority.
6. Cookies
We use essential cookies to operate the Website and remember your language preference, and limited analytics to understand aggregate traffic. You can manage or block cookies through your browser settings; some features may not work correctly if you do.
7. Changes to this policy
We may update this Privacy Policy from time to time by posting the revised version on this page and updating the date above. Material changes will be communicated through a prominent notice on the Website.
8. How to contact us
For any question about this Privacy Policy or to exercise your rights, please contact Alsensia SA, EPFL Innovation Park, Lausanne, Switzerland — via our contact page.